MANILA, Philippines — A bill mandating telecommunication companies to provide a refund mechanism for service outages and disruptions has been filed in the Senate.
Senator Lito Lapid filed Senate Bill No. 2092, which seeks to amend Republic Act No. 7925 or the Public Telecommunications Policy of the Philippines.
“For an Internet-dependent, data-driven world where almost all aspects of our daily life rely on being ‘online’ and ‘connected,’ service outages, disruptions and interruptions cause discomfort, lost opportunities, or worse, lost profits and income,” Lapid said in the bill’s explanatory note read.
“Nationwide outages had even disrupted Senate committee hearings. In fact,…
Keep on reading: Senate bill requires telcos to provide refund mechanism for service outages