MANILA, Philippines — National Economic and Development Authority (NEDA) Secretary Karl Kendrick Chua apologized on Monday and said he takes full responsibility for the technical glitch that marred the first day of online registration for the national ID system on April 30.
“First of all I would like to extend my sincerest apologies to the Filipino people for what happened. I take full responsibility, but I hope the viewers would care to listen to the story to give people some understanding,” Chua said in an interview on ABS-CBN News Channel.
Chua said the online system encountered technical issues due to an unprecedented number of applicants.
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Keep on reading: NEDA chief apologizes for nat’l ID online registration glitch, assures improvements