BSP urged to bolster efforts to resolve borrowers’ complaints

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MANILA, Philippines — The Bangko Sentral ng Pilipinas (BSP) should intensify its efforts to protect depositors and borrowers and adopt a more transparent policy in resolving their complaints, Senator Grace Poe said Friday.

Poe made the remark in reference to numerous complaints of violations of Bayanihan 1 and 2, which should have provided borrowers a grace period of 60 days in paying loans without interest and penalty.

“We expect the BSP to do more to protect depositors and borrowers who are barely surviving at this time of pandemic,” Poe said in a statement.

The senator said the BSP earlier reported it had r…

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