POGOs are not BPOs firms, says industry


MANILA, Philippines – Philippines’ biggest business process outsourcing companies have banded together and rejected Malacanang’s comparison of their operations with offshore gaming firms in the country that has given the go signal to resume operations.
Harry Roque said on Friday that the government considered the Philippine offshore gaming operators as part of the BPO industry and approved to resume operations.
IT and Business Process Association of the Philippines rejects Roque’s stand citing
CCAP president Jojo Uligan told the reporters in a video call conference that at least four “key differences” in the nature of their business and that of POGOs:
• BPO companies are registered with the Philippine Economic Zone Authority or the Board of Investments while POGOs get their license to operate from the Philippine Amusement and Gaming Corporation
• While both types of businesses are into offshoring, the POGO companies are set up by Chinese interests who allegedly were unable to practice their betting or gambling functions in their respective shores.
• IT-enabled jobs BPO companies create are of much higher value, requiring a range of technical, domain, and soft skills.
• BPOs come to the Philippines to invest on Filipino workers while POGOs mostly employ foreign nationals
IBPAP also claimed were also not part of the 2019 Annual IT-BPO Headcount and revenue report that recorded $26.3 billion in revenues and 1.3 million direct employees.

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