MWSS to water firms: Strictly observe published service interruptions

water tap

MANILA, Philippines —Metropolitan Waterworks and Sewerage System has admonished Manila Water and Maynilad Water Services to firmly follow their printed schedule of water service interruptions.

The MWSS Regulatory Office cautioned water companies that they may be slapped with penalties if they implement service disruption outside their announced schedule as such act is a violation of their concession agreement.

MWSS RO chief Patrick Ty stated on Thursday, “The MWSS RO will consider any period of actual water service interruption, which takes place outside the schedule announced by the two concessionaires, as not having been the subject of proper notice to the customers.”

“Should non-adherence continue, this may constitute as a violation of the Concession Agreement, and the MWSS RO shall recommend the imposition of appropriate penalties,” Ty added.

According to Ty, Manila Water and Maynilad “are required to notify their customers of any planned service interruptions” under their concession agreement.

“While the two concessionaires may not be blamed for the current water supply situation […] water interruption schedules are well within their control, and for which they may be held accountable,” he added.

The National Water Resources Board earlier proclaimed it would reduce water allotment to MWSS from 44 cubic meters per second (cms) to 40 cms, as water level at Angat Dam continues to recede.

NWRB too stated Tuesday that it might even lower its distribution to MWSS to 36 cms if Angat Dam’s water level breaches its 160-meter critical mark. The agency also said that if water in Angat Dam falls below 160 meters, rationing of water will be likely until rains fill up the reservoir again.

NWRB Executive Director Dr. Sevillo David Jr. noted that water level at Angat Dam may reach 160 meters by the end of this week. Data from the Philippine Atmospheric, Geophysical, and Astronomical Services Administration on Thursday showed water in Angat Dam was at 160.73 meters.

Bayan Muna hit Manila Water on Wednesday after its customers decried hours – some even days – of waterless faucets even after its published scheduled disruptions.

Bayan Muna chair Neri Colmenares noted there were areas in Mandaluyong that had no water service for six days.

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