Speaker and Chairman of PHISCOG Allan Peter Cayetano apologized on Sunday after some arriving athletes were left stranded at the airport for hours or driven to the wrong hotel, a logistical snafu that criticized the competition a few days before it began. Chairman of PHISGOC Alan Peter Cayetano apologizes to foreign teams on arrival in the Philippines for the inconvenience. Cayetano said that many of the foreign teams participating in the Southeast Asian Games arrived earlier than expected when speaking to reporters.
SEAN football teams confirm transport, hotel, food problems We’re really apologizing for the inconvenience to foreign teams or if I can call it inefficiencies or mismanagement, he said. Cayetano said he also endured being unable to check-in at a hotel during his tenure as Secretary of Foreign Affairs while traveling overseas if he arrived early, but he acknowledged that this is no excuse.
He said a large majority of yesterday’s arrivals were satisfied with the organizing committee’s service. We’re able to have world-class hosting, but we’re human even in world-class hostings, he said. Not perfect. Of the 75 arrivals, a vast majority, 95 percent were pretty happy.
Cayetano said athletes should expect better service in the days ahead, adding that the Philippine Southeast Asian Games Organizing Committee (PHISGOC) is working with immigration and customs offices and the Transportation Department to prepare for all athletes ‘ arrivals, scheduled or not. Athletes have started flying into Manila ahead of Saturday’s opening, but the arrival was not what they expected for Cambodia and East Timor’s football squads.
We maybe had to wait eight, nine hours to get our hotel, Coach Felix Dalmas of Cambodia told a press conference on Sunday, adding that they had also been waiting for the shuttle service for hours.
Driven to the wrong hotel, East Timor’s team complicated their arrival and training schedules. All nations deserve respect and it wasn’t so beautiful what happened yesterday, reporters told East Timor coach Fabiano Flora. The football team in Thailand — who also waited for the right documents for hours at the airport — had to change their training plans because the hotel was too far away from the venue.
Coach Akira Nishino said that instead of spending hours driving, they chose to work out in the streets near the hotel. The games are expected to attract thousands of athletes, journalists, and dignitaries during their nearly two-week duration, the first hosted by the Philippines since 2005.
PHISGOC Chief Operating Officer Ramon Suzara said on Sunday they were stationed at NAIA Terminals 1,2 and 3 for 24-hour buses.
We set up a 24-hour contingency motor transport pool at the airport since yesterday, at the 3 airports because there are also many delegates who arrived yesterday who were not in the schedule, system, he said.
We’re doing our best and even the hotels. All hotels now have a peak season. If we don’t push for early booking then we can’t afford to pay but we’re going to do our best to accommodate as soon as possible, he added.