Bagong Alyansang Makabayan said Sunday it will file a complaint against Manila Water over prolonged service interruptions suffered by millions of Metro Manila residents
In an account, the leftist group cited it would ask the Metropolitan Waterworks and Sewerage System to charge penalties on Manila Water for violating its contractual obligation to provide uninterrupted water services under its concession agreement with the government.
Explicitly, Bayan stated it would ask MWSS to append bill payments for Manila Water customers. Added it would also seek a suspension of a water rate hike previously permitted by the MWSS.
Millions of customers of Ayala-owned Manila Water, which services Metro Manila’s east zone, suffered service disruptions for more than two weeks. In contrast, customers in the west zone, served by Maynilad Water Services Inc., have experienced little to no such stoppages, casting misgivings on Manila Water’s earlier explanation that the scarcity was caused by a dry spell as a result of the El Niño phenomenon.
Discrete hearings at the House and the Senate, Manila Water president and CEO Ferdinand dela Cruz made an apology for his company’s failure to provide 24/7 water service to its customers but stooped demands for a rebate.
The company stated it would meet with the MWSS regulator Monday to discourse the call to suspend water payments.